Cookie Policy

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work correctly, operate more efficiently, and to provide information to the website owner.

Cookies are not harmful and cannot be used to run programs or deliver viruses to your device. They cannot access, read, or modify any other data on your device. A cookie can only be read by the website that created it.

NovaTech Systems uses cookies to:

- Keep you logged in as you move between pages on our website
- Maintain the contents of your shopping basket during your visit
- Remember your preferences and settings
- Understand how visitors use our website so we can improve it
- Ensure payments are processed securely

We do not use cookies to collect personally identifiable information beyond what is necessary to provide our services.

Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take, such as logging in, adding items to your basket, or completing a purchase. Without these cookies, the services you have asked for cannot be provided.

Examples include:
- Session cookies to keep you logged in to your account
- Shopping cart cookies to remember your selected items
- Security cookies for authentication and fraud prevention

These cookies do not require your consent under UK PECR because they are strictly necessary to deliver a service you have requested.

Functional Cookies
These cookies allow the website to remember choices you make, such as your preferred language or region, and provide enhanced features. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Analytics Cookies
We may use analytics tools to understand how visitors interact with our website — for example, which pages are most visited, how users navigate between pages, and where users come from. This information is aggregated and anonymised and helps us improve our site. Where we use third-party analytics, such as Google Analytics, those providers may set their own cookies on your device.

We will seek your consent before placing non-essential analytics cookies.

Payment Processing Cookies
When you proceed to checkout, our payment provider Stripe may set cookies on your device to support the secure processing of your payment and to detect and prevent fraud. Stripe's cookie usage is governed by Stripe's own privacy and cookie policies (available at stripe.com).

Some cookies on our website are set by third parties rather than by us directly. We use the following third-party services that may set cookies:

Stripe — Payment processing. Stripe may set cookies to facilitate secure payment transactions and fraud detection. These are set only during the checkout process.

We do not have direct control over the cookies placed by third-party services, but we only embed services that we consider necessary and appropriate. You can find more information about third-party cookies in the relevant provider's privacy or cookie policy.

Cookies can be either "session cookies" or "persistent cookies":

Session Cookies — These exist only for the duration of your browser session and are deleted automatically when you close your browser. We use session cookies for shopping cart functionality and login sessions.

Persistent Cookies — These remain on your device after your browser session ends, until they expire or you delete them. The duration varies depending on the purpose of the cookie; we aim to set the shortest practical expiry period.

Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically:
- View the cookies that are set on your device
- Delete cookies individually or in bulk
- Block cookies from specific websites
- Block all third-party cookies
- Block all cookies

Please be aware that disabling strictly necessary cookies will affect the functionality of our website. If you block essential cookies, you will not be able to log in, maintain a basket, or complete a purchase.

Instructions for managing cookies in common browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

Opting Out of Analytics
If you wish to opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies.

The "Last Updated" date at the top of this page indicates when the policy was last revised.

For more information about cookies in general, including how to manage and delete them, visit allaboutcookies.org or the ICO's guidance at ico.org.uk/for-the-public/online/cookies.

If you have questions about our use of cookies, please contact us at contact@coscomtech.co.uk.